Question 1

What is Send A Smile?

Accepted Answer

Send A Smile, also known as Xend A Smile, is Africa's most transparent fundraising platform. We help people in Ghana, Nigeria and Kenya raise money for medical bills, school fees, funerals, emergencies and community projects.

Question 2

What is Xend A Smile?

Accepted Answer

Xend A Smile (xendasmile.com) is a fundraising platform built for Africa. Our tagline is Send A Smile. Change A Life. We allow anyone to create a campaign and receive donations via MTN Mobile Money, Vodafone Cash, AirtelTigo Money, card or bank transfer.

Question 3

How do I donate using Mobile Money on Xend A Smile?

Accepted Answer

Visit any campaign on xendasmile.com, click Donate, enter your amount, select MTN Mobile Money, Vodafone Cash or AirtelTigo, enter your phone number, and follow the USSD prompt on your phone to complete your donation.

Question 4

Is Xend A Smile the same as Send A Smile?

Accepted Answer

Yes. Xend A Smile and Send A Smile refer to the same platform at xendasmile.com. Our tagline is Send A Smile. Change A Life. The name Xend A Smile represents sending a smile to someone in need across Africa.

Question 5

How is Xend A Smile different from GoFundMe?

Accepted Answer

Unlike GoFundMe, Xend A Smile is built specifically for Africa with Mobile Money payments, GHS currency support, and a unique Transparency Ledger that publicly records every donation and every withdrawal so donors can give with confidence.

Question 6

What are the fees on Xend A Smile?

Accepted Answer

Xend A Smile charges a small platform fee of GHS 0.50 for donations under GHS 120 and GHS 0.75 for donations GHS 120 and above. This fee is added on top of your donation amount. There are no fees to create a campaign.

Question 7

How do I start a fundraiser in Ghana?

Accepted Answer

Go to xendasmile.com, click Start a Campaign, fill in your campaign details, upload a photo, set your goal amount, and launch. Your campaign will be live immediately and you can start sharing it to receive donations via Mobile Money.

Question 8

How do I withdraw my funds on Xend A Smile?

Accepted Answer

Go to your dashboard, click on your campaign, click Withdraw Funds, complete KYC verification, and request a withdrawal to your MTN Mobile Money, Vodafone Cash, AirtelTigo or bank account. Every withdrawal is publicly recorded on the Transparency Ledger.

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